(1) 

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

(2)

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused.  You’ll also need the receipt or proof of purchase. 

(3)

To start a return, you can contact us at contact@michallack.com  or using customer portal https://customer.michallack.com/

(4)

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

(5)

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.